IT Support Specialist

Position Location
Atlanta Office
Location : City
Job ID

Make an impact

As an IT Support Specialist, you will work as a part of a dynamic and collaborative team assisting our regional offices with top-tier technical support based from Atlanta. You will be a key part of our IT team and work closely with end-users to troubleshoot and resolve any technical issues, provide technical support to maintain the company’s hardware and software and other peripheral equipment to ensure optimal performance.

  • Provide front end support for PC’s and associated peripherals for Bridge properties located nationally
  • Set up equipment for employee use, performing or ensuring proper installation of peripherals, operating systems, and appropriate software
  • Answer users' inquiries regarding computer software and hardware operation to resolve problems
  • Provide client support and technical issue resolution via E-Mail, phone and other electronic medium
  • Configure software to connect to Internet application servers
  • Identify and correct or advise, on operational issues in end-user computer systems 
  • Travel - 25%

What you should bring

  • 2 - 4 years IT support experience
  • Bachelor’s Degree in Information Systems, Business, or related field or equivalent experience
  • High proficiency in Microsoft Windows and Office, Ethernet and wireless networking, hardware and software setup, and problem resolution
  • Proficiency in Internet related applications such as E-Mail clients and Web Browsers
  • Ability to work independently and efficiently to meet end-user needs
  • Superior organization skills, attention to detail, and appropriate motivation
  • Excellent communication (oral and written), interpersonal, and presentation skills

What you can be part of

We are a collaborative, highly professional team that services the entire Bridge Investment Group organization. You will work hands on with senior leadership across the business and have the opportunity to not only grow your career but make a tangible impact on our business. 

What we offer

  • Generous base salary and bonus program
  • Full benefits suite including 401K, above-average PTO, Parental Leave and Medical, Dental, Vision
  • Access to benefits concierge service
  • Access to Mental Health & Wellbeing service
  • Be part of a culture that is truly open door, with access to mentorship, leadership training, career advancement, and innovation
  • Opportunities to join employee resources groups and participate in events hosted by the Bridge Women’s Network, Black Inclusion Group, BIG Pride, Allies for AAPI, Unidos Latino and Hispanic Group, Bridge of Honor Veterans, and Advocates for Accessibility
  • Opportunity to be involved in community outreach and charity events

Get to know Bridge

Bridge is a leading, vertically integrated real estate investment manager, diversified across specialized asset classes, with approximately $38.8 billion of assets under management as of March 31, 2022. Bridge combines its nationwide operating platform with dedicated teams of investment professionals focused on select U.S. real estate verticals: residential rental, office, development, logistics properties, net lease and real estate-backed credit. Bridge is well-regarded for its high integrity and collaborative leadership culture that rewards both individual thinking and team decision-making. Our leadership are seasoned professionals who bring their vast experience and high standards of excellence to their work. Our leaders’ value career development and take seriously the role they play in developing next generation leaders. Bridge professionals embody accountability and seek to deliver high-quality results through creativity and innovation. 

You are included

Bridge Investment Group is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment where all team members have the opportunity to achieve their highest potential.


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